FAQ

FREQUENTLY ASKED QUESTIONS


    • Can I re-enter the festival as many times as I want?
      Due to security and insurance, there is no re-entry.
    • Are kids allowed?
      Yes! The festival is family friendly and kids 12 and under are free.
    • If I purchase VIP tickets, do I need to purchase one for my child?
      If the child is 13 or older, yes. If the child is 12 or younger, no.

    • Is there a special viewing area for VIP ticketholders?
      VIPs will have access to the PIT directly in front of the stage. They will also have access to the VIP Patio which is not necessarily to watch the concert but instead a place to sit and relax.
    • What are the perks of being a VIP?
      VIPs will have preferred parking on site and early entrance to the festival. They will also have access to the PIT directly in front of the stage and VIP Patio with it’s own private bar (which will feature wine and limited spirits). VIPs also have access to indoor, air-conditioned bathrooms. VIPs will receive a ticket to redeem a meal from our VIP food sponsor as well as two complimentary Cisco beers. They will also enjoy an acoustic performance from one of our nationally touring acts.
    • Are coolers allowed?
      No- there is no outside food or drink allowed so there’s no need for a cooler.
    • Are bags allowed?
      Yes, but all bags will be searched upon entry. No weapons, alcohol, drugs, outside food, professional cameras, scissors, etc.
    • Can I bring a folding chair?
      Chairs can be brought into the festival area and can be set up in the General Admission area. Chairs will not be allowed inside the PIT, however. If you’re a PIT or VIP ticketholder, you can bring a chair and set it up in the General Admission area for when you want to sit down.
    • Can I bring my own drinks?
      Each ticket holder can bring in ONE (1) unopened bottle of water (16.9 ounce bottle or equivalent or smaller). Other drinks are not permitted.
    • Will there be gluten free options?
      Yes! Cisco offers a gluten free beer and there will be gluten free food options.
    • Will there be more than beer served? 
      Yes! Cisco Brewers is associated with 888 Distillery and they will have mixed drinks for sale featuring some of 888’s spirits like vodka, rum and gin.

    • Do you accept credit cards for food and drink?
      We suggest bringing cash! The majority of food and drink sales are controlled by the vendors and venue, so we cannot control if they accept credit cards. The venue does not accept credit cards for beer. There is an ATM on site but bring cash so you don’t have to pay an ATM fee.
    • Is there parking?
      There is premium parking on site for VIP and handicapped ticketholders as well as for GA/PIT ticket holders who purchase a Premier Parking Pass. There will be complimentary offsite parking within walking distance for General Admission and PIT ticketholders. 
    • Can I bring a camera?
      Yes, but no camera with detachable lenses. No professional photography is allowed except those who are previously approved for media passes.
    • Can I bring an EZ-Up tent?
      No, as it would block the view of others.